The excitement to eat at a place named Happiness Deli, soon went away after the first order came on the table The should have been thick cheesy pasta turned out to be watery. Then the second order another pasta in red sauce tasted as if we were having uncooked pasta in tomato puree. The jumbo sandwich was dud with a burnt patty stuffed inside lot of cabbage and no tomato or onion slices.
Add to it bad service of getting ketchup, drinking water on your own as there was only one attendant serving to at least three tables. Four of us who visited with an intent to hog were left hungry. As a last dig before we promised not to return to be fleeced, HAPPILY, we tried the deserts, they were decent. The place is small with an attached kitchen, so when our order of chili fries was being cooked we were left coughing.
Before we friends could promise to never return back, we heard a woman on an adjoining table loudly complaining, how she was not given a dip to go with her pasta. The attendant instead of politely replying raised her voice, saying that she could get it provided she was willing to pay extra. Left with no choice as the pasta had arrived at her table she took it. The other complain from the woman was related to Hygiene, there were flies biting her and eating conditions were not good.As the disgruntled customer was raising her concerns and wanting to speak to the manager/owner, the attendant simply told her we will look into the matter. As we left the place we heard her saying, i am very hesitant to pay my bill for the service and conditions through which i have been today.
I hope the management of Happiness Deli a pure veg joint realises that to survive in a cut throat competitive market like fort where innovation in food is a key, sub standard service and food eating conditions wont take them anywhere. Pull up your socks or else there will be more such reviews from others to deal with.
